Shipping Policy

Last Updated: March 2025

Thank you for shopping with Battery Bench. We are committed to providing you with reliable and efficient shipping services. Please review our shipping policy below for details on shipping methods, timeframes, and related terms.

1. Shipping Locations

1.1 We currently ship to addresses within Australia.

1.2 International shipping may be available upon request. Please contact us for inquiries about international shipping options and costs.

2. Processing Time

2.1 Orders are processed within 2 business days (excluding weekends and public holidays) after payment is confirmed.

2.2 If an item is out of stock or there are any delays, we will notify you as soon as possible.

3. Shipping Methods and Delivery Time

3.1 We offer several shipping options, including standard and express delivery. The estimated delivery times are:

Standard Shipping: 7 days
Express Shipping: 3 days

3.2 Delivery times are estimates and may be affected by factors such as weather conditions, courier delays, or public holidays.

4. Shipping Costs

4.1 Shipping costs are calculated at checkout based on the weight, dimensions, and destination of the order.

4.2 Free shipping may be available for orders over a certain amount. Details of our free shipping eligibility can be found on our Website.

5. Tracking and Order Updates

5.1 Once your order has been dispatched, you will receive a tracking number via email to monitor your shipment’s progress.

5.2 If you have any questions about tracking your order, please contact us

6. Lost, Delayed, or Damaged Shipments

6.1 If your order is lost or significantly delayed, please contact us within 2 days so we can assist in resolving the issue.

6.2 We are not responsible for lost packages due to incorrect shipping addresses provided by the customer.

6.3 If your package arrives damaged, please contact us immediately with photos of the damaged item and packaging so we can assist in filing a claim with the courier.

7. Returns and Exchanges

7.1 Our return and exchange policy is outlined in our Return Policy. If you need to return an item due to shipping-related damage or other issues, please follow the instructions provided.

8. Contact Information

If you have any questions about our shipping policy, please contact us

By placing an order on our Website, you acknowledge that you have read and agreed to this Shipping Policy.