Privacy Policy

Effective Date: March 2025

At Battery Bench, accessible from www.batterybench.com.au, one of our main priorities is the privacy of our visitors. This Privacy Policy document outlines the types of personal information that is collected and recorded by Battery Bench and how we use it. By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following types of information when you visit or interact with our website:

Personal Information: This includes details that can identify you, such as your name, email address, phone number, and billing or shipping address. This information is typically collected when you place an order, subscribe to a newsletter, or contact us for support.

Non-Personal Information: This includes information that cannot directly identify you. It may include your browser type, device information, IP address, location, and pages visited on our website. This data helps us analyze and improve the performance and functionality of our website.

Payment Information: If you make a purchase, we may collect payment details such as credit card or debit card information. However, we do not store your payment details directly; they are processed securely by a third-party payment processor.

2. How We Use Your Information

Battery Bench uses the information we collect for the following purposes:

Order Processing: To fulfill orders and deliver products or services you request.

Customer Support: To provide assistance, respond to inquiries, and resolve issues.

Personalization: To offer a more personalized experience on our website, such as customized recommendations or tailored offers.

Marketing and Communication: To send you promotional materials, newsletters, or other updates (you can opt-out at any time).

Website Improvement: To analyze user behavior and improve the performance, functionality, and content of our website.

Legal Compliance: To comply with any applicable laws, regulations, or legal processes.

3. Sharing Your Information

We respect your privacy and will not share your personal information with third parties except for the following reasons:

Third-Party Service Providers: We may share your information with trusted service providers who assist us in operating our website, processing payments, or fulfilling orders. These service providers are obligated to use your data only for the purposes for which it was shared.

Business Transfers: If Battery Bench undergoes a business transaction such as a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

Legal Compliance: We may disclose your information if required by law or if we believe such action is necessary to comply with legal processes, protect our rights, or investigate potential violations of our policies.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When personal information is no longer needed, we will securely delete or anonymize it.

5. Security of Your Information

We take reasonable measures to protect the security of your personal information. This includes using encryption, secure servers, and access control procedures to safeguard your data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Battery Bench uses cookies and similar tracking technologies to enhance your user experience. For more details about how we use cookies, please refer to our Cookie Policy.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: You can request a copy of the personal data we hold about you.

Correction: You can request corrections to any inaccurate or incomplete data.

Deletion: You can request the deletion of your personal data, subject to certain exceptions.

Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by clicking the unsubscribe link in any email we send or by contacting us directly.

Data Portability: In some cases, you may request that we transfer your personal information to another service provider.

To exercise any of these rights, please contact us using the contact details provided below.

8. Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Battery Bench. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Battery Bench does not knowingly collect personal information from children under the age of 16. If we learn that we have inadvertently collected personal information from a child under 16, we will take steps to delete that information as soon as possible.

10. Changes to This Privacy Policy

Battery Bench reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with the updated "Effective Date." We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or the way we handle your personal data, please contact us at using the contact us section of the website.

By using our website, you agree to the terms of this Privacy Policy.